At EZTREAD®, we enjoy hearing back from our customers. Our team in New Castle, Delaware, welcomes all feedback, as we use it to improve our stair products and services. Read what some of our past customers have had to say about our stair parts below.
"Dear Acme Stairs (an online EZTREAD® retailer),
I'd like to thank you again for all your help despite the hiccups we experienced with our new stairs. My installer was very impressed with your product and has said he will use your company again for sure! I did the staining and polyurethaning on the stair treads....... My installer took two days, one for installation of the EZTREADS® and EZRISERS and one for the floor. I have already recommended EZTREAD to some friends. I"ve attached before and after photos.
Thanks again for being a friendly, understanding, communicative and helpful company!"
Molly G., January 2008
"To everyone at EZTREAD®,
We just wanted to let you know how much we love our new EZTREAD® stairs, they look beautiful! Max & Tammie, thank you so much for all your help before the job. Special thanks to Michael for doing such a beautiful job, for working so hard every day you were here, and for cleaning up so well everyday at the end of each day. IT's very rare that I would ever feel comfortable enough to leave a contractor alone in my house while I was gone, and it was wonderful to know that I could leave Michael to work each day.
Michael also went above and beyond to make sure we were happy with the stairs too. Thanks too to Tim for helping Michael get the job done- you both are great, hard workers. We also really appreciate the special trip & instruction by Michael with the stain supplies. Max, we really appreciate it. We have gotten so many compliments on the stairs. We love showing them off & we brag about what a wonderful job you guys did and how easy you were to have in the house. We would highly recommend you to everyone.
Debbie and Mike L., 2007